Previous: Error Messages

Performance Issues

Troubleshoot slow loading times, lag, and performance bottlenecks.

Common Performance Problems

Slow Dashboard Loading

Clear browser cache and cookies
Disable browser extensions that may interfere
Check your internet connection speed
Try using a different browser
Reduce the number of active integrations

Reports Taking Too Long to Generate

Reduce the scope of data being analyzed
Check if Living Reports are enabled (they update in background)
Ensure you have sufficient data quality
Try generating reports during off-peak hours
Contact support if issue persists

Analysis Modules Running Slowly

Check data completeness - incomplete data slows processing
Disconnect unused integrations to reduce data load
Run modules individually rather than all at once
Ensure your plan tier supports the analysis scope
Clear cached data and re-run analysis

Knowledge Graph Visualization Lag

Reduce the number of nodes displayed
Use filters to narrow the graph scope
Disable animations in graph settings
Check browser hardware acceleration settings
Try a different visualization mode

Optimization Tips

Browser Optimization

Keep your browser updated, clear cache regularly, and close unnecessary tabs.

Scheduled Operations

Schedule heavy operations like full analysis runs during off-peak hours.

Data Management

Archive old data, remove unused integrations, and keep your data organized.

When to Contact Support

If performance issues persist after trying the solutions above, contact our support team. Please include:

• Browser type and version
• Operating system
• Network connection speed
• Specific actions that trigger the slowdown
• Screenshots or error messages

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